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SUPPORT
Troubleshooting
Power Line Communications Impediments:
When problems occur with power line communication devices, the source is typically one of two conditions: signal attenuation or power line noise.
Hints for locating sources of signal attenuation and power line noise:
The following represents a partial list of appliances which, under certain circumstances, have been known to generate power line noise or cause signal attenuation:
- Certain brands of television receivers
- Computer printers
- Defective fluorescent lighting fixtures
- Dimmer switches
- Ionizing air cleaners
- Laptop computer power supplies
- Small battery chargers
- Uninterruptible Power Systems (UPS)
Powerline noise problems can usually be isolated by turning off circuit breakers one at a time until the problem is isolated to a particular circuit. After restoring power, portable appliance problems can be identified by unplugging them, one at a time, until the problem is resolved. Be sure to unplug each appliance; simply turning them off may not identify the problem. When the offending appliance has been located, the problem can usually be easily remedied with the use of a filter.
Signal Attenuation can be more difficult to locate but can be easily remedied through the use of INSTEON Signal Extenders. (See "Using Icon RF Signal Extenders to Upgrade Your INSTEON Network".) |
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